Delivery Time: Our standard delivery time is between 3 to 6 weeks. Tracking: Once your order is shipped, you’ll receive a Tracking Number via email, allowing you to monitor your order's progress. Pre-Delivery Notification: You will also receive an SMS notification from our delivery provider before the package arrives, ensuring you’re prepared for its delivery.
-Carefully repackage the item and attach the original shipping label.
-Return the product using any carrier of your choice. We recommend choosing a carrier with tracking to ensure safe delivery back to our location
-Shipping Costs: Please note that shipping fees are non-refundable for returns.
Right of Refusal:
-Inspect, but do not use the product if you intend to return it.
-Keep the original packaging and assembly intact.
In the rare event that your product arrives damaged or defective:
Please contact our customer support team immediately. Provide photos and a description of the issue.
We will guide you through the return and replacement process or offer a full refund.
Yes, our products come with a standard manufacturer’s warranty that covers defects in materials and workmanship. If you experience any issues within the warranty period, please contact us, and we will assist with the warranty claim process.
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